Retailers are using daily transaction insights to understand subtle (yet important) nuances of how […]

As businesses increasingly tailor service levels for their highest-value customers, return strategies will follow.

Voice fraud is now one of retail’s fastest-growing threats, and fraudsters are winning.

The e-commerce giant got a temporary order blocking access for Perplexity’s AI shopping agents, […]

A new format is performing so well that Dick’s plans to expand it to […]

The beauty retailer’s Q4 net sales grew nearly 12%, though industry analysts questioned the […]

The agency detailed progress it’s made developing a dedicated system to process refunds for […]

The mattress maker’s turnaround has been slow, mired in debit and liquidity issues, but […]

Ian Bickley, previously executive chairman, has been pushing forward the company’s transformation initiatives.

The proposed class action suit seeks to recoup IEEPA-tariff costs an Illinois customer alleges […]