As businesses increasingly tailor service levels for their highest-value customers, return strategies will follow.
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Voice fraud is now one of retail’s fastest-growing threats, and fraudsters are winning.
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The e-commerce giant got a temporary order blocking access for Perplexity’s AI shopping agents, […]
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A new format is performing so well that Dick’s plans to expand it to […]
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The beauty retailer’s Q4 net sales grew nearly 12%, though industry analysts questioned the […]
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The agency detailed progress it’s made developing a dedicated system to process refunds for […]
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The mattress maker’s turnaround has been slow, mired in debit and liquidity issues, but […]
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Ian Bickley, previously executive chairman, has been pushing forward the company’s transformation initiatives.
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The proposed class action suit seeks to recoup IEEPA-tariff costs an Illinois customer alleges […]
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The home improvement retailer gets about a million questions a month between Mylow and […]
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